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Privacy & data handling

Last updated March 2026 · Affern, Inc.

What data we collect

Click events on your first-party tracking links (timestamp, coarse device/browser, referrer), cart and order metadata from Shopify webhooks, and the discount codes associated with your creators. We do not collect end-customer payment details.

How data is used

Solely to attribute orders to creators and compute the tiering and trends shown in your dashboard. We do not sell data or use it for advertising, and we do not share it with other merchants.

Data retention and deletion

Attribution data is retained for the life of your subscription plus a short grace period. On uninstall or written request, we delete your store’s data within 30 days.

Merchant and end-customer rights

Under GDPR and CCPA you may request access to, correction of, or deletion of personal data we process on your behalf. Merchants can initiate end-customer data requests through us as a processor.

Contact for data requests

Email our team and we’ll respond within the timelines required by applicable law. We act as a data processor for the merchant, who remains the data controller.

Data requests: privacy@affern.com